Live chat on Installer Connect

We’re making it even easier for you to get instant customer service through the addition of a live chat feature in the ‘members’ area’ of Installer Connect. You can get your queries resolved instantly by clicking on the ‘Live Chat’ button, on the right-hand side of the screen, which will open up a dialogue box where you can post your question and chat to a member of our team.

‘Live Chat’ is available Monday-Friday from 9am to 5pm and is another way we’re helping make life easier for you, our loyal installers. Over the weekend and out of office hours you can use the ‘Request a callback’ feature or get help on our dedicated Twitter page @Ideal_heating.

Installer Connect is the installer loyalty scheme from Ideal Boilers. It rewards you when they buy and install an Ideal boiler while offering free Gas Safe and easy warranty registration. Points can be redeemed on a range of tools to help you grow your businesses including the Marketing Toolbox, work wear and training courses.

For more information or to sign up, just visit www.installerconnect.com