Open positions

Hull

  • Technical Sales Managers

    Working within each of our 3 Social Housing Sales Regions, these roles are crucial for building the sales momentum within the Social Housing retrofit sales channel of Heat Pumps and associated products.

    The job holders will be expected to assist the Regional Specification Sales teams to provide pre-sales support, including general product awareness for clients, on-site product and sizing recommendations, follow-up schematics and comprehensive product schedules to enable the correct installation of Ideal Alfea and Logic Air Heat Pump systems.  

    Key Responsibilities will include: 

    • Visiting Local Authorities, Housing Associations M&E Contractors offering sales support to help secure specifications for Alfea, Logic Air Heat Pump systems and other Ideal renewable energy products
    • Be the expert within the Regional teams to ensure the other team members technical knowledge improves
    • Work closely with Sales and Product management to understand and utilise funding pathways, installation schemes and legislation and the impact on customers and products.   
    • The role will require communications with customers via client visits, phone and web calls and technical design assistance such as product selections of equipment combined with an understanding of applications.
    • Opportunity to help support our Commercial team with larger output HP’s and HIU installations 

    The job holder should be able to demonstrate:

    • Experience working with heat pumps and associated technologies.
    • Either a Degree level qualification in a Technical/Engineering/ Discipline or significant hands on operational experience (of over three years) within any of those environments
    • The ability to build strong relationships
    • A good knowledge of heating products and technologies
    • The ability to communicate and build relationships
    • Confident and outgoing personality, vital in developing relationships
    • Ability to adapt approach to reflect customer type
    • A strong team player with the desire to learn and develop
    • Excellent time management and organisational skills
    • A can-do and enthusiastic attitude.

    Candidates should display behaviours in keeping with our Values of Integrity, Excellence, Learning, Collective Efficiency, Innovation, Business Development and Enjoyment.

    To apply email joe@emmersonkitney.co.uk with your CV and cover letter.

  • Category Analyst

    We are currently seeking to recruit an enthusiastic individual to join our Procurement Team as part of a strengthening strategy to meet the continuing global supply chain challenges.  This is a permanent role and represents an opportunity for someone to further develop their skills.

    The successful applicant will be expected to:

    • Display an aptitude for working with a variety of software tools (Kodiak and Provalido) used to monitor supplier relationships and spend (training to be provided)
    • Administrate tasks in TeamCenter and SAP arising from the NPI project portfolio
    • Maintain category master data and ensure updated spend, supplier and market analytics for fact-based negotiations
    • Provide supply market analytics to the UK Purchasing Division & Group, e.g. raw material, energy and labour cost indices
    • Evaluate marketplace intelligence, including pricing indices, exchange rates, interest rates and geopolitical factors
    • Identify changing business trends, marketplace conditions, raw material price trends, changes in the labour market and competitive information
    • Identify and analyse new market demand and supply developments, and identify opportunities for optimization and business benefit
    • Provide fit-for-purpose information regarding spend and market data for efficient and effective business operation, and provide insight for business decision taking
    • Maintain and provide easy access to contractual terms and conditions and monitor contract expiration dates
    • Collaborate with and support Category Managers & Senior Category Managers in collecting and analysing spend, supplier and internal requirement data for the strategic sourcing process, using standard tools and templates
    • Create all necessary Purchase Orders in a timely manner and within agreed departmental service levels
    • Engage with internal stakeholders as appropriate
    • Demonstrate an ability and willingness to work as part of a team both within the Category and as part of the wider Purchasing organisation in a proactive and positive way.

    The successful applicant will have good prioritisation and time management skills, good oral and written communication skills and a thorough understanding of working procedures, standards, and values in the area.   They will be Quality and customer focussed and have a can-do approach, scoring well against our valued behaviours. Analytical and problem-solving skills will be essential as will knowledge and skill in the use of IT systems.

    Candidates should display behaviours in keeping with our Values of Integrity, Excellence, Learning, Collective Efficiency, Innovation, Business Development and Enjoyment.

    To apply email jobs@groupe-atlantic.co.uk with your CV and cover letter.

  • Design Engineer

    Design Engineers carry out activities within NPI and ECP projects.  The job holder will be required to participate in all related engineering/technical activity in delivery of the project programme and development of the competence centre within R&D. Engineers are responsible for delivering all activity meaningfully, using their expertise and knowledge and striving for a best in class approach at all times.

    The job holder will be expected to:

    • Lead design aspects of R&D projects
    • Provide design leadership/responsibility for R&D projects
    • Help define the Product Specification
    • Provide solutions to design problems
    • Responsible for the completion of design work on given R&D projects
    • Support the Project Manager
    • Liaise closely with suppliers and cross-functional team members
    • Ensure that design conforms to specified product performance and cost
    • Look for improvement opportunities in current working practices
    • Proactive with the ability to work on their own initiative
    • Responsible for the timely release of all design data, including: General arrangement layouts,

    Detail drawings, Spares data, Implementation of FMEA generated output and Certification drawings

    • Responsible for the quality of released data
    • Material choice, tolerance etc.
    • Ensure suitability of design for manufacture & assembly DFM/DFA

    Essential requirements include:

    • Excellent communication skills: both written and verbal
    • Logically minded with the ability to analyse and evaluate information quickly and accurately
    • Skilled problem solver with the ability to take the wider view
    • Able to perform well whilst working under pressure and to strict deadlines
    • Outgoing and confident personality with the skills to build and maintain positive working relationships quickly
    • Solid and reliable team player
    • Ability to pay attention to detail at all times
    • Well organised with time management and prioritisation skills
    • Comfortable with decision making
    • Flexible and robust with a ‘can-do’ attitude

    Applicants should have a HNC/Degree in an Engineering Discipline and knowledge of 3D CAD design (preferably Siemens NX) along with an understanding of full product generation from concept through to product implementation.  They should have experience of design for a range of manufacturing techniques. 

    Applicants should demonstrate behaviours in line with our values of Excellence, Learning, Innovation and Disciplined Approach.

    To apply for this position please advise your line manager in the first instance and then forward your application, including your full CV, to Miriam.moore@groupe-atlantic.co.uk

    Friends and family are welcome to apply.

    External candidates should read our privacy notice  idealheating.com/job-applicant-privacy-policy and confirm that they have read this on their covering letter. We are an Equal Opportunities and Age Positive Employer.

    To apply email miriam.moore@groupe-atlantic.co.uk with your CV and cover letter.

  • IOT Development Engineer

    We are looking for an enthusiastic person to join our IoT (Internet of Things) team and undertake a role as IoT development engineer . The work is varied, and the successful candidate will gain exposure to a variety of projects with diverse responsibilities. Don’t worry if you’ve no experience in IoT in particular, we’re interested in the person and will consider backgrounds in related areas such as Product Development/Design and Design  Engineering. We are looking for someone who shares our values, passion and collaborative approach to join the team. Active projects for the IoT team include the HALO smart thermostat, LINK connected boiler and heat pump device and connected HALO Air Heat Pump connected thermostat.

    The role will involve:

    • Product development from concept to production.
    • System design and specifications
    • User interface design and testing
    • Creating test plans 
    • Testing and validating product throughout the product development and after launch 
    • Customer field trial management and troubleshooting
    • Hardware and software bug reporting
    • Full system validation and testing
    • Communication of information and knowledge and effective decision making.
    • Build understanding of customers and markets and work with others to improve customer service
    • Work close with product management to fully understand the product/customer needs 

    The candidate will have:

    • Degree in Engineering, Design or related discipline 
    • Excellent communication skills: both written and verbal
    • Strong interest in product development and gadgets 
    • A high level of intelligence with the capability to digest information rapidly
    • Skilled problem solving abilities and able to see the wider view
    • Able to perform well whilst working under pressure and to strict deadlines
    • An outgoing and confident personality with the skills to build and maintain positive working relationships quickly
    • The ability to communicate appropriately and effectively with colleagues from all levels within the business
    • Solid and reliable team playing skills
    • Good organisation, time management and prioritisation skills
    • The ability to pay attention to detail at all times
    • A logical mind with the ability to analyse and evaluate information quickly and accurately
    • The ability to ask questions in order to determine correct information
    • A comfortable attitude towards decision making
    • A flexible and robust with a ‘can-do’ attitude
    • Very strong Microsoft Office skills
    • Strong IT Skills (Desired skills include app development, web development, experience with coding languages like Python, C# etc)

    Candidates should display behaviours in keeping with our Values of Integrity, Excellence, Learning, Collective Efficiency, Innovation, Business Development and Enjoyment.  

    To apply email jobs@groupe-atlantic.co.uk with your CV and cover letter.

  • Project Manager

    The role is part of the team responsible for the delivery of all new products to the business, and for the continuous improvement of products, processes and people. Activities are against the requirements of the New Product Introduction (NPI) and the Continuous Improvement (CIP) processes, the company operating procedures, and European and UK regulatory standards. The job holder is required to produce robust business cases and deliver projects to time, to specification and to cost, without compromising on quality. The successful job holder will be expected to liaise with both internal and external customers in a professional and effective manner.

    Required competencies:

    • Excellent communication skills: both written and verbal
    • Highly intelligent with the capability to digest information rapidly
    • An understanding of basic project management disciplines including the importance of following the critical path
    • Skilled problem solver with the ability to take the wider view
    • Able to perform well whilst working under pressure and to strict deadlines
    • Outgoing and confident personality with the skills to build and maintain positive working relationships quickly
    • Ability to communicate appropriately and effectively with colleagues from all levels within the business
    • Solid and reliable team player
    • The proven capability to run meetings and manage cross-functional teams effectively and efficiently
    • Well organised with time management and prioritisation skills
    • Ability to pay attention to detail at all times
    • Logically minded with the ability to analyse and evaluate information quickly and accurately
    • Ability to ask questions in order to determine correct information
    • Comfortable with decision making 
    • Flexible and robust with a ‘can-do’ attitude

    Candidates should hold a  degree in either Engineering, Science or French Language. they should have at least two years experience in a manufacturing environment.   Experience of Six Sigma, SAP and Monday.com would be desirable. 


     

    To apply email jobs@idealboilers.com with your CV and cover letter.

  • Heating Systems Designer

    Reporting to the Design Service Manager the successful applicant will be required to create central heating designs for new build housing using Cymap and AutoCAD design software.  They will be expected to work within promised timescales using agreed design principles.

    Key Accountabilities include:

    • To work within a team in order to satisfy customer requirements
    • To capture correct and concise information on the drawing system
    • To apply customer services skills to ensure that all customers receive an appropriate supportive service
    • To ensure that the designs produced are compliant with internal standards and legislative requirements
    • To effectively manage revisions to designs as required
    • To provide technical design information to internal and external customers
    • To take ownership of design requests from inception to completion.

    Essential requirements include:

    • Well-practised customer service skills
    • Well proven communication skills
    • Knowledge of central heating design and design principles
    • Time management
    • Experience of using computer-based drawing systems
    • Able to interpret and enter data correctly and accurately
    • Experienced team player
    • Able to work on own initiative
    • Numerate and literate
    • Able to work consistently to timescales
    • A relevant recognised qualification to degree level or equivalent would be a distinct advantage as would experience of using Revit.

    Candidates should display behaviours in keeping with our Values of Integrity, Excellence, Learning, Collective Efficiency, Innovation, Business Development and Enjoyment.

    To apply email jobs@idealboilers.com with your CV and cover letter.

  • Commercial Platform Analyst

    The successful applicant will manage Commercial systems platforms for business units providing internal and external service support. They will also be expected to develop, implement and maintain relevant Commercial usage policies.

    Key Accountabilities :

    • Collaborate with other Platform managers, Product managers/specialists and Business leads to prepare development plans based on business goals, strategic alignment, and input from stakeholders.
    • Develop and implement plans for integrating with SAP & Salesforce, intranets, portals, and websites.
    • Provide a cohesive link between the IT & Business functions that use Commercial Platforms.
    • Lead development projects; engage with external partners as required to meet agreed objectives.
    • Ensure maximum benefit is delivered from Commercial applications by ensuring business users are highly capable.
    • Provide on-going presentations, training & knowledge transfer to the business.
    • Maintaining a good understanding of the organization’s goals and objectives.
    • Control and prioritising demand to Business needs.
    • Effective communication to relevant Business Users across the change cycle.
    • Maintain a high level of credibility within the business user community at all levels, through demonstrating good understanding of IT systems and effective communication.
    • Maintain understanding and knowledge of relevant business processes and technologies.
    • Continuously seek for opportunities to improve Business relationships.
    • Identifying any problems with the current business model and designing solutions.

    Essential requirements include:

    • A minimum of two years’ experience in a Commercial IT arena with proficient knowledge in Commercial IT platforms 
    • Demonstrable experience of successfully managing IT change programmes
    • Knowledge of Salesforce Platforms will be advantageous but not essential
    • Experience in gathering, analysing, and meeting business requirements.
    • Efficient in MS-Office
    • Experience working in a team-oriented, collaborative environment
    • Excellent written, oral, and interpersonal communication skills
    • Highly self-motivated and directed, with keen attention to detail.

    It would be desirable to have previous experience with a CRM ‘type’ Systems (SAP, Salesforce, Dynamics…), experience working within a Sales & Marketing environment and an understanding of basic project management principles

    Candidates should display behaviours in keeping with our Values of Integrity, Excellence, Learning, Collective Efficiency, Innovation, Business Development and Enjoyment. 

    To apply email jobs@idealboilers.com with your CV and cover letter.

  • Development Engineer

    Reporting to the Development Manager, the successful job holder will be responsible for working on NPI and engineering change programmes.

    The job holder will be expected to:

    • Maintain a sound theoretical approach to technology and demonstrate practical application of engineering knowledge in planning and specifying activities and problem solving/solution evaluation.
    • Promote innovation and advancement in technology and participate in specified research, design, and development.
    • Complete activities in full, to time and cost to meet the requirements of the programme.
    • Contribute to continuous improvement, ensuring ongoing review of technology, processes, and outcomes.
    • Collaborate with third party expertise / contracts as required to meet NPI and CIP programmes.
    • Be responsible for ongoing continuous professional development of own competencies and highlight skills and support for development of engineering competencies, to meet programme requirements and support effective and efficient resource deployment.
    • Communicate information and knowledge to support effective decision making.
    • Develop and maintain constructive relationships with colleagues.
    • Undertake supplier liaison against the requirements of the vendor management process.
    • Build understanding of customers and markets and work with others to improve customer service.

    Essential requirements include:

    • Awareness of effective planning and implementation of design and development activity.
    • Strong analytical and critical reasoning skills, and implementation of solutions.
    • Team player with excellent communication and networking skills with strong drive and self-motivation.
    • Plumbing and engineering skills to enable construction and operation of a simple gas appliance test rig against specific requirements.
    • Knowledge of the principles of combustion in gas fired appliances.
    • Knowledge of the principles of refrigeration cycles (thermodynamic heat pump cycles).
    • Ability to balance competing priorities and drive issues to completion.
    • Awareness of markets and customers.
    • Flexible and robust with a ‘can do’ attitude
    • Comfortable with decision making
    • Able to perform well whilst working under pressure and to strict deadlines
    • Logically minded with the ability to analyse and evaluate information quickly and accurately

     

    Applicants should have an HNC/Degree in an Engineering related discipline and the knowledge and understanding of engineering principles in relevant technology and competence centre fields to fulfil the requirement of the role. They should have a strong background in product development and / or continuous improvement in a technical/engineering discipline. Sound IT skills are a pre-requisite. 

    Knowledge of refrigeration systems is a desirable, as is the knowledge and understanding of regulations and standards related to gas appliances and general awareness of regulations and standards in all areas.


    Candidates should display behaviours in keeping with our Values of Integrity, Excellence, Learning, Collective Efficiency, Innovation, Business Development and Enjoyment. This vacancy is being managed for us by Emmerson Kitney. If you wish to be considered please forward your full CV to Joe Makin joe@emmersonkitney.co.uk

    To apply email joe@emmersonkitney.co.uk with your CV and cover letter.

  • Production / Warehouse Operatives

    We are always looking for hard working, enthusiastic production operatives to join our team. We operate an annualised calendar, which means that you can expect to work either 4 or 5 days a week (Monday – Friday only) on a shift based system. Full training will be given and there are generous payrates available.

    •  Assembling Central Heating Boilers using component parts
    •  Working as part of a team
    • Contributing ideas to the team towards improvement
    • Contributing to Health and Safety within the team
    • Ensuring that housekeeping standards are always adhered to (5S)

    Candidates should have:

    • Previous experience within an assembly line (desirable)
    • Able to comprehend written English. (essential)
    • Able to commit to a working pattern that will include shift work (essential)   
    • Able to work as part of a team (essential)
    • Committed to achieving excellent levels of attendance and punctuality (essential)
    • Able to communicate well  (essential)
    • Demonstrable ability to follow procedures (desirable)
    • Committed to achieving the highest standards of quality (essential)

    A Forklift truck license would be particularly advantageous.

    To apply for this role please contact our retained agency, Quality Personnel on 01482 211600 or email enquiries@quality-personnel.com

    To apply email enquiries@quality-personnel.com with your CV and cover letter.

  • Customer Service Representative

    To be an ambassador for the Company dealing with a variety of customers’ calls that are made into the business. Promoting service excellence at all times, thereby supporting the continued business growth, using service as a differentiator.

    Job Responsibilities and Major Activities

    • Work within a team to manage inbound and outbound call centre activity
    • Capturing correct and concise information onto the computer system
    • To apply customer service skills to ensure that all customers receive an appropriate supportive service, whilst recognizing that at times some customers may be distressed.
    • To adhere to the call escalation procedure to ensure that the appropriate level of service is offered to customers
    • To confidently demonstrate a working knowledge of heating systems to enable telephone resolution to applicable situations, in order to minimize engineer call outs.
    • To correctly assign feedback calls via the customer survey portal in order to drive customer excellence.
    • Take ownership of the call and undertake the relevant tasks to complete the customer’s requirements fully

    Qualifications and Experience

    • Well practised customer service skills, preferably obtained in a call centre environment
    • Well proven communication skills 
    • Time Management 
    • Experience of using computer based systems 
    • Able to enter Data correctly and accurately 
    • Experienced team player 
    • Able to work on initiative 
    • Numerate and literate. 
    • To communicate with internal customers in order to drive customer service excellence. 
    • Able to work well under pressure 
    • NVQ 2 qualification in customer service is desirable.

    To apply for this position please forward your application, including your full CV, to enquiries@quality-personnel.com

    To apply email enquiries@quality-personnel.com with your CV and cover letter.

OX, SO/PO and East London E / SE

  • Diagnostic Service Engineers

    Department:             Customer Service

    As part of Ideal’s ongoing strategy to provide a Best in Class level of Customer Service we are looking to further increase the level of Service Engineers nationally,  ensuring we continue to have a support platform that provides a consistent level of service delivery to all our customers, which is a key differentiator within the market. 

    We are looking to recruit Qualified Engineers in the following  postcode areas: OX, SO/PO and East London E / SE 

    Applications are welcomed from time served Engineers who have attained NVQ Level III status, Gas Safe registered with current ACS qualifications for gas fired boilers, both Domestic and Commercially qualified applicants will be considered.

    Candidates should be:

    • Enthusiastic and committed
    • Able to display an excellent work ethic
    • Positive, flexible and adaptable with a ‘can do’ attitude
    • Ambassadors for the Ideal Brand
    • Aware of the importance of Health and Safety
    • Experienced with heating systems and controls
    • Well organised and able to work accurately and efficiently
    • Familiar with hand held technology
    • Holders of a full Driving Licence

    Candidates should reside on patch or be prepared to relocate at own expense.
    Applicants should display behaviours in line with our Values of Integrity, Excellence, Learning, Collective Efficiency, Innovation, Business Development and Enjoyment.

    To apply email jobs@idealboilers.com with your CV and cover letter.

    To apply email jobs@idealboilers.com with your CV and cover letter.

North UK

  • Divisional Sales Director (One-Off Sales) - North

    Reporting to the Managing Director (Domestic) – GA-UK the successful candidate will be expected to manage their region’s One-off sales volume targets by product and customer. 

    Key Accountabilities include:

    • Identifying new areas of opportunity through the supply chain, recommending and executing Sales and Marketing strategies in order to deliver volume and market share growth
    • Leading their respective teams and be the senior point of contact for National merchant Regional Directors (or similar), major regional Independent merchants, Buying Groups and key Distributors
    • Working alongside Marketing and the Ideal Domestic Sales Leadership team to steer sales managers to undertake agreed activity and implement/ support merchant campaigns
    • Coaching the ASMs, tracking performance and implementing corrective measures where appropriate
    • Gather and feedback on market intelligence, utilising the Ideal CRM system and championing it throughout the team
    • Ensuring all KPIs relevant to the team are met

    The Successful applicant will:

    • Have an extensive and successful track record of selling into the building products sector
    • Have established business relationships with Directors of National and Regional merchants
    • Have excellent communication skills, including IT skills and reporting
    • Be able to work accurately to strict deadlines
    • Be highly self-motivated and act as a brand ambassador
    • Be able to demonstrate strong commercial and negotiation skills
    • Have experience of managing and motivating a successful team
    • Be a confident and motivational presenter
    • Have the ability to relate well to people at all levels
    • Demonstrate behaviours that are in line with our Company values of Integrity, Excellence, Learning, Innovation and Disciplined Approach

    Applicants should reside on patch or be prepared to relocate at own expense. Candidates should display behaviours in keeping with our Values of Integrity, Excellence, Learning, Collective Efficiency, Innovation, Business Development and Enjoyment. 

    To apply email jobs@groupe-atlantic.co.uk with your CV and cover letter.

100 years of innovation

Ideal Boilers was established in 1906 and we are proud of our 100 years of experience in heating and engineering innovation and in 2015 we became part of the Groupe Atlantic UK & ROI division. We have grown considerably since 1906 and in 2017 we produced over 400,000 boilers from our Hull manufacturing site. We take great pride in the products we produce, with a variety of our ranges winning awards over the years.

OUR CULTURE

Ideal Boilers as a business strives to achieve the below values. These values should feed into every aspect of our business culture, as they make up part of our ideology

  • Learning

    Learning

    We respond to change quicker than our competitors; we are adept at transforming our capabilities.

  • Badge Innovation

    Innovation

    We lead rather than follow and are committed to driving business value by doing things differently.

  • Disciplined Approach

    Diligence

    We maintain a highly diligent approach to underpin our drive for excellence and innovation.

  • Integrity

    Integrity

    We will uphold the highest standards and remain resolute in representing our business well at all times by communicating openly and delivering promises.

  • Excellence

    Excellence

    We want to be recognized for delivering best in class products and service, and provide an outstanding experience for all our customers.

We believe in our Ideal family

We enhance many statutory benefits including holiday entitlement, maternity and paternity pay. We also reward our longest serving employees with additional annual leave and gifts when they reach milestone anniversary years.

  • Badge Pension

    Pension

    We offer a competitive company pension scheme for all our employees at Ideal. 

  • Badge Local Discount

    Local Discounts

    We offer a range of discounts with companies in the Hull area including retailers & builders' merchants.

  • Badge Staff Sales

    Staff Sales

    All employees can enjoy staff discount on our products as well as others in our Group.

  • Badge Enhanced Benefits

    Employee Development

    We believe in investing in our people and have our own training programme Ignite which offers personalised development planning.

  • Badge Health Cover

    Healthcare Cover

    We operate a ‘cash back’ scheme through BHSF which can help towards the cost of a wide variety of medical and health treatments.