FAQs & Help

Heat pumps are considered to be an environmentally friendly heating solution. This is due to them absorbing heat from renewable energy sources such as air, ground, or water, and being powered by electricity, which itself can be provided by renewable power sources. 

This means they reduce reliance on fossil fuels and lowering carbon emissions associated with heating social housing properties.

Heat pumps work in both warm and cold temperatures.  Modern models have advanced technology which is designed to ensure they operate effectively even in very cold conditions. 

For more information, check out our blog: Do Heat Pumps Work in Winter & Cold Weather?

Heat pumps generally require less maintenance than conventional heating systems. However, to ensure optimal performance and a longer lifespan, regular checks and servicing by qualified professionals are recommended. 

Want to know more about what a heat pump maintenance check entails? Read our guide on What to Expect From a Heat Pump Service.

There are various grants and financial incentives available from government schemes to support the installation of heat pumps in social housing. These incentives can help to offset the initial costs and make the transition to heat pumps more affordable.

Find more information on the official government Boiler Upgrade Scheme page.

Heat pumps are a great option for social housing. They offer efficient heating, lower energy bills, and reduced carbon emissions, making them an ideal choice for both tenants and landlords.

Learn more about choosing a heat pump for your property in our helpful guide: Should I Install a Heat Pump in my Home?

A heat pump is a heating system that extracts heat from the air, ground, or water and transfers it into a building to provide warmth. It operates on the principle of refrigeration, absorbing heat from a low-temperature source, compressing it, and releasing it at a higher temperature.

Learn more about the different types of heat pumps and their benefits in our Expert Guide to Heat Pumps.

Heat pumps are set to grow in popularity, with the UK government's ambitious target of reaching 600,000 installed a year by 2028. This means homes with heat pumps already installed will be highly appealing to buyers. 

The Logic Air is a fantastic choice of heat pump for your new build home. As a Quiet Mark Approved device, it won’t be a disturbance within your home or to your neighbours. Plus, it’s high efficiency will cut back on electricity use.

Buy a Logic Air Heat Pump for your new build today.

Heat pumps rely on heat from the outside air, so you may be concerned that they will not work in winter. However, the refrigerant liquid in your heat pump is so sensitive that even the tiniest traces of heat in the air can boil it. 

You can understand how well your heat pump will work in different seasons by looking at the SCOP, or the seasonal coefficient of performance, which takes into account how seasonal changes affect the efficiency of your heat pump. 

See our guide to heat pumps in winter and cold weather to learn more.

The cost of your heat pump can vary based on factors such as type, size and more. However, the cost of your heat pump can be reduced by up to £7,500 if you are eligible for the UK’s Boiler Upgrade Scheme. 

Visit our blog on heat pump costs explained to understand more about heat pump installation price and running costs.

All heat pumps require servicing annually, and you can book a service with one of our engineers today.

Visit our blog on what to expect from a heat pump service to learn more.

Air source heat pumps are compatible with most home types, requiring much less outdoor space than their ground source counterparts. You can make your home more suitable for a heat pump through steps such as insulation and installing more modern radiators. 

See our blog on how to judge if a heat pump is suitable for your home for more information.

A heat pump offers a number of benefits, including high efficiency, reduced carbon emissions, low maintenance, loan eligibility and more. See our blogs on the benefits of heat pumps for homeowners and for installers to learn more.

Our Logic Air Heat Pump comes in four versions, 4kW, 5kW, 8kW and 10kW. See our heat pump size guide to determine which will be best suited for your new build.

Heat pumps are popular in many Scandinavian countries, and many are installed in the northern parts of Scotland in the UK. Your installer will ensure that the heat pump specified is correctly sized to account for the range of temperatures commonly seen in your local area.  Learn more in our helpful guide: Do Heat Pumps Work in Winter & Cold Weather?

Heat pumps usually can vary depending on the manufacturer and model. Many only cover parts only. 

 At Ideal Heating, our heat pump warranties cover full parts and labour for your peace of mind. Installers should ensure customers are aware of the warranty terms and conditions.

For further information, always check product T&Cs.