The App is available on both the Google play store and the Apple App store.
When you open the App, click on the forgotten password link and follow the onscreen instructions.
Ensure your app permissions are set to enable location services at all times on your mobile device.
This is an android driven message to advise that the app is using your location for the geolocation feature.
The Round circle shows the percentage completed of the current programmed schedule.
Once you have completed the app setup, you can invite other users to control your Halo thermostat.
This is done in the settings menu under the option manage users.
To remove a home or device, simply click on the appropriate system status box and then tap on the Smart interface. You should now be able to delete the device.
The Halo thermostat could take a few minutes to show in the app. It would be worth checking to ensure the thermostat is fully paired to the smart interface by using the 'identify' function.