Discover what a boiler service entails
Give you peace of mind and make sure your Ideal boiler is covered
Help when you need it.
Ideal Heating User manuals to download and keep
Frequently asked questions on our boilers, parts & controls
Heating tips & advice for homeowners
To guide and support you with your boiler
Our easy-to-use stockist locator will direct you to your nearest approved Ideal parts distributor.
From heat pumps to boilers, system design and F-Gas, our training is conducted across multiple different sites across the UK.
Find your nearest Area Sales Manager.
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Proudly upholding the pinnacle of excellence.
Parts you need to repair / service
Available to download for all of our condensing boiler and HIU ranges.
Our Halo wireless boiler thermostat brings simplicity to home temperature control. It allows you to set the temperature of your boiler remotely using a connected device, so you can cool down your space or heat it without leaving your seat.
You can even connect to your Google Home or Alexa to adjust your boiler temperature through simple verbal commands. Simply connect your smart boiler thermostat through our Halo app.
Ensure a perfect home temperature at the push of a button with our Halo thermostat.
It’s easy to see why the Halo is the ideal smart thermostat!
Wireless, fast, and simple to install
Easy to use, with user-friendly controls that make this boiler thermostat accessible to everyone
Efficient heating controls
The Halo is here to help you heat your home and hot water efficiently.
Discover how our heating solutions efficiently and effectively keep UK homes warm.
You can connect your smart boiler thermostat to your WiFi using our Halo App, available on the Apple App Store and Google Play Store.
Your Halo will come with a preset schedule. To alter this, go into the Timed Heating Schedules section in the menu. For more information on how to alter a schedule, refer to the user guide with the Halo or watch the “How to alter the schedule on the Halo Combi” video on the Ideal Heating YouTube channel.
If you have the Halo Combi Wi-Fi control, you can alter the schedules in the Ideal Halo app, available on the Apple App Store and Google Play Store.
Using your Alexa app, download and link the Ideal Halo skill to your account. This will enable you to control your Halo device via Alexa.
If your Halo is connected via the mobile app, automatic updates will be transmitted to your unit. Only the WiFi version of the Halo comes with this functionality as standard.
This indicates that your Halo thermostat has lost connection with the smart interface. Ensure the smart interface has power and that the distance and location advice in the user guide has been followed. If problems persist, please contact our customer services team on 01482 498660.
It’s easy to see why the Halo is the ideal smart thermostat!
Wireless, fast, and simple to install
Easy to use, with user-friendly controls that make this boiler thermostat accessible to everyone
Efficient heating controls
The Halo is here to help you heat your home and hot water efficiently.
Discover how our heating solutions efficiently and effectively keep UK homes warm.
You can connect your smart boiler thermostat to your WiFi using our Halo App, available on the Apple App Store and Google Play Store.
Your Halo will come with a preset schedule. To alter this, go into the Timed Heating Schedules section in the menu. For more information on how to alter a schedule, refer to the user guide with the Halo or watch the “How to alter the schedule on the Halo Combi” video on the Ideal Heating YouTube channel.
If you have the Halo Combi Wi-Fi control, you can alter the schedules in the Ideal Halo app, available on the Apple App Store and Google Play Store.
Using your Alexa app, download and link the Ideal Halo skill to your account. This will enable you to control your Halo device via Alexa.
If your Halo is connected via the mobile app, automatic updates will be transmitted to your unit. Only the WiFi version of the Halo comes with this functionality as standard.
This indicates that your Halo thermostat has lost connection with the smart interface. Ensure the smart interface has power and that the distance and location advice in the user guide has been followed. If problems persist, please contact our customer services team on 01482 498660.
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