Contact Us | Customer Service & Boiler Support

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We’re here to help with customer service queries and support 364 days a year, via the Ideal technical support telephone number, online or via social media. Just complete the form below, give us a call or message us on social media.

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Departments

Customer Service: 01482 498660
Parts: 01482 498665
Main Reception: 01482 492251
Technical Help: 01482 498663 [email protected]
Halo Support: [email protected]

Complaints

If you have a complaint, simply fill in the form or call the following number. A member of our Complaints Team will be in touch with you within 24 hours (Monday to Friday).

Complaints: 01482 272421

Complaints Form

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Support area

Contact us by post

Ideal Heating
PO Box 103
National Avenue, Hull
East Yorkshire, HU5 4JN
Sat Nav: HU5 4JB