We’re committed to supporting you

We’re here to help with customer service queries and support 364 days a year, via the Ideal technical support telephone number, online or via social media. Just complete the form below, give us a call or message us on social media.

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If you have a complaint, simply fill in the form or call the following number. A member of our Complaints Team will be in touch with you within 24 hours (Monday to Friday).

01482 272421
Complaints Form


Our expert support team are ready to help with your enquiry, just click below to visit our support area.

Support area

Contact us by post

Ideal Heating
PO Box 103
National Avenue, Hull

East Yorkshire, HU5 4JN
Sat Nav: HU5 4JB