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Access and download brochures here, or find the user guide and manual for your ideal product.
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Installer Connect
It's simple, the more product installs you register in a year, the higher loyalty tier you move into. The higher the tier, the more loyalty points you earn on each eligible registration.
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Here at Ideal, we understand that having up to date information on the products you specify and install is an essential part of your day to day job. Find out more here.
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How can I contact you?
Please see below the contact numbers for the Ideal Heating Customer Service and Technical Support teams:
Customer Service: 01482 498660
Technical Support: 01482 498663
Why not browse our FAQs to see if your question has already been answered?
What are your opening hours?
We believe that customer support is just as important as engineering excellence, so you can rely on us to be ready and able to help 364 days a year. Our customer services team are available:
Monday to Friday: 08:00am – 18:00pm Saturday: 08:00am –16:00pm Sunday: 08:00am – 12:00pm Bank holidays: 08:00am – 16:00pm (closed Christmas day)