Artificial intelligence (AI)

Ideal Heating uses artificial intelligence (AI), chatbots, and other automated systems to assist with customer interactions, provide information, and support services on our website and other customer facing services provided. While we aim to ensure the accuracy and helpfulness of these tools, they are intended to supplement, not replace, human interaction and advice.

Ideal Heating does not accept liability for decisions made or actions taken based solely on the output of AI or automated tools. Users are encouraged to contact our Customer Service Team directly for support on matters requiring personal, technical, or legally significant guidance.

We reserve the right to review, update, or override any content or assistance provided by automated systems to ensure accuracy, compliance, and service quality.