Teaming up with Citizens Advice to Help Households in Fuel Poverty

We are working with Citizens Advice to support vulnerable households living with old or broken boilers, by replacing them with highly efficient A-rated boilers, free of charge. 

From October, Citizens Advice advisers will refer up to 100 contacts to us that it identifies as being vulnerable and or struggling to pay energy bills due to the costs of running old, inefficient heating systems.

We are working with a number of installers from across the UK who have pledged to support the initiative by volunteering their time to install the donated boilers.

Chris Jessop, Ideal Heating Customer Service Director:

Sue Davies, Citizens Advice Energy Advice Development Manager: