Teaming up with Citizens Advice to help households in fuel poverty

We are working with Citizens Advice to support vulnerable households living with old or broken boilers, by replacing them with highly efficient A-rated boilers, free of charge. 

From October, Citizens Advice advisers will refer up to 100 contacts to us that it identifies as being vulnerable and or struggling to pay energy bills due to the costs of running old, inefficient heating systems.

We are working with a number of installers from across the UK who have pledged to support the initiative by volunteering their time to install the donated boilers.

Chris Jessop, Ideal Heating Customer Service Director:

“We know that the unprecedented increases in energy prices are causing real pain for many people.

“It’s not right that people with old appliances have to spend more on heating and we want to help.

“We’re incredibly proud to be teaming up with Citizens Advice on this initiative. It has the local links, experience and expertise to make sure this help is delivered where it is needed most.”

Sue Davies, Citizens Advice Energy Advice Development Manager:

“With people facing higher bills this winter, our advisers are hearing every day from people worried about affording their energy costs. We’re grateful to Ideal Heating for helping us to support people through this challenging time.”