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Blog We are more than boilers Header

We are more than boilers. We are Ideal Heating.

Blog29 March 2023

For over 100 years, we’ve been at the forefront of the UK heating industry.

Our high-quality products have kept homes and businesses warm since 1906 and we’ve led the industry in setting new standards and pushing technological boundaries.

But at Ideal Heating, we are more than boilers.

We are experts. We are best-in-class training. We are rapid, skilled engineers providing support right across the UK.

That’s why we’ve launched our new campaign, #morethanboilers, to showcase everything we do.

Mark Derbyshire, Managing Director (Domestic Products) at Groupe Atlantic UK and Republic of Ireland*, said: 

“For over a century, the name Ideal has been synonymous with boilers. But there’s so much more to us than our products that are in millions of homes and businesses.

“Our #morethanboilers campaign is an opportunity to give our customers an insight into everything else behind our hot water and heating appliances.

“More Than Boilers celebrates all the reasons we’re your Ideal heating choice!”

We are experts

Our products are developed by our expert teams in the UK, for the UK.

We’re the UK market leader in both the domestic and commercial heating sectors and we’ve got an experienced team ranging across product development, training, research, customer service, engineering and much more.

Our decades of experience and deep expertise mean our customers are in the best possible hands.

We are best-in-class training

We invest over £1m every year providing low-cost training to installers across the UK.

Our industry-leading Expert Academy offers training courses to help installers stay up to date with industry regulations and master our heating and hot water products.

You can find us in 16 UK locations and we’ve invested £2m in our new National Training & Technology Centre in Hessle, East Yorkshire. This state-of-the-art centre specialises in low carbon heating training and will help thousands of installers learn the skills needed to install heat pumps.

We’re also proud to offer a wide range of apprenticeship opportunities right across our business – nurturing the skilled workforce of the future.

We are dedicated support

From our expert customer service team to our professional network of service engineers, we’re here to help you.

We can help you online or on the phone – our customer service team is on hand to answer your questions, 364 days a year.

And, don’t worry, if your query can’t be resolved online or over the phone, one of our 150 experienced service engineers will come to you.

We know time matters - that’s why we aim to get an engineer to you on the same day or the next day.

We are innovators

We’ve been at the forefront of the UK heating industry for over a century. But we’re not standing still.

We’re innovating tomorrow’s heating solutions, playing our full part in the transition to a low carbon future.

Watch this space …

*Ideal Heating is owned by Groupe Atlantic, a major global player in the heating, ventilation and air conditioning sectors.