World class support.
Best-in-class heat pump engineer support.
- Nationwide customer service engineers
- Dedicated expert heat pump engineers to ensure you have the support you need
- On hand to provide one-to-one advice on the road, over the phone or online
- You’re fully supported, wherever and whenever you need
Dedicated heat pump customer service.
- Over £4 million investment into our services to support you
- Our highly trained customer service have expertise across the full product range
- UK based contact centre 364 days a year
- Delivering industry leading customer support
Products designed to work together.
- The Logic Air heat pump takes all the experience we have across the globe and throughout Europe to deliver heat pump technology that works and provides optimum comfort and efficiency
- The Ideal heat pump package combines three revolutionary products: Our quiet, compact and highly efficient monobloc heat pump, our industry leading pre-plumbed heat pump cylinder and the Halo Air heat pump thermostat
- Designed in the UK for the UK by our in house experts
- Ensuring a fit for purpose heating system
Remote system health checks.
- Simple and quick heat pump health checks
- Quick and easy no call out remote system resets
- Smart support for peace of mind
* System needs to be connected through Halo Air WiFi or Link Cellular for remote system health checks.
The ideal heat pump package combines three revolutionary products.
Our quiet, compact and highly efficient monobloc heat pump.
Our industry leading pre-plumbed heat pump cylinder.
The Halo Air heat pump thermostat.