Premier Club 2028 Destination Thailand – Terms and Conditions
Definitions
In these Terms and Conditions, the following definitions apply:
“Company” means Ideal Boilers Limited, Company Number: 00322137, whose registered office is at Ideal Boilers Limited, National Avenue, Hull, East Yorkshire, HU5 4JB.
“Premier Club 2028” means the Premier Club 2028 incentive operated by the Company, subject to the separate Premier Club 2028 Terms and Conditions.
“Premier Club Destination Thailand” or “Promotion” means the promotional activity available to eligible Premier Club 2028 participants, as described in these Terms and Conditions.
“Participant” means an individual installer who has enrolled onto Premier Club 2028 through Installer Connect and is eligible to participate in the Promotion.
“Promotion Period” means 00:00 on 1 October 2026 to 23:59 on 30 November 2026 inclusive.
“Personalised Target” means the individual Premier Club 2028 target set by the Company for each Participant and communicated to the Participant through Installer Connect or other appropriate communications.
“Connect” / “www.installerconnect.com” means the Company’s installer loyalty and rewards programme through which eligible products are registered and points are earned and recorded.
“MAX Boiler” means an eligible Logic MAX or Vogue MAX boiler registered through Connect.
“Reward” means the relevant reward available under the Participant’s allocated Promotion Route, as set out in these Terms and Conditions.
“Premier Club 2028 Passport Points” means the points awarded towards a Participant’s Premier Club 2028 Passport target and used to determine progress towards qualification for the Premier Club 2028 destination experience.
Unless stated otherwise, references to registrations and Connect points mean those correctly submitted, recorded and validated through Connect in accordance with the Premier Club 2028 Terms and Conditions and the Connect programme terms.
1. The Promotion
The Premier Club Destination Thailand (the “Promotion”) is an optional promotional activity available to eligible installers enrolled onto Premier Club 2028.
These Terms and Conditions apply in addition to the Premier Club 2028 Terms and Conditions (the “Principal Terms”).
By participating in the Promotion, Participants agree to be bound by these Terms and Conditions and the Principal Terms.
Participation in the Promotion does not affect a Participant’s qualification for or participation in Premier Club 2028.
2. Eligibility The Promotion is open only to individuals who:
have enrolled onto Premier Club 2028 through Installer Connect; and
remain eligible to participate in Premier Club 2028 in accordance with the Principal Terms.
Eligibility is strictly personal to the qualifying individual and is non-transferable. Employees of Ideal Boilers Limited, its agents, or anyone professionally connected with the Promotion are excluded from participation.
3. Promotion Period
The Promotion will run from 00:00 on 1 October 2026 to 23:59 on 30 November 2026 inclusive. Only qualifying registrations completed during the Promotion Period will count towards the Promotion. Registrations submitted after the closing date will not be accepted for the purposes of the Promotion.
4. Promotion Routes
Eligible Participants will be automatically allocated to one of the following Promotion Routes based on their Premier Club 2028 activity and position against their Personalised Target as at 1 October 2026.
Route 1 – MAX Momentum
This route is for Participants who have enrolled onto Premier Club 2028 but have not registered any qualifying products by 1 October 2026. To qualify under Route 1, Participants must:
register 5 MAX boilers through Connect during October and November 2026; and
complete all five qualifying registrations within the Promotion Period.
Participants who successfully complete the Route 1 requirement will receive 150 Premier Club 2028 Passport Points, representing triple the usual 50 Premier Club 2028 Passport Points for five MAX boilers.
Route 2 – Back on Track
This route is for Participants who have enrolled onto Premier Club 2028 but are behind their Personalised Target as at 1 October 2026.
To qualify under Route 2, Participants must:
register 5 MAX boilers through Connect during October and November 2026; and
complete all five qualifying registrations within the Promotion Period.
Participants who successfully complete the Route 2 requirement will receive 100 Premier Club 2028 Passport Points, representing double the usual 50 Premier Club 2028 Passport Points for five MAX boilers.
Route 3 – The Extra Mile
This route is for Participants who are already on track or exceeding their Personalised Target as at 1 October 2026. To qualify under Route 3, Participants must:
register an additional 5 MAX Boilers, earning 50 Premier Club 2028 Passport Points, against their October/November target through Connect; and
complete all five qualifying registrations within the Promotion Period.
Participants who successfully complete the Route 3 requirements will receive a complimentary evening experience with their Area Sales Manager (ASM). The details, date and format of the evening experience will be determined by the Company and communicated to qualifying Participants.
5. Allocation of Promotion Route
The Company will determine which Promotion Route applies to each eligible Participant based on the Participant’s Premier Club 2028 status and activity as at 1 October 2026.
Promotion Routes cannot be transferred between Participants.
The Company’s decision regarding the applicable Promotion Route will be final.
6. Qualifying Registrations
To qualify for the Promotion, all qualifying products must be registered through the Participant’s business account on Connect at:
Registrations must meet the requirements of the Connect programme and the Premier Club 2028 Terms and Conditions.
Products that are submitted but subsequently rejected, cancelled or deemed ineligible will not count towards the Promotion.
Registrations appearing in the “pending” section of a Participant’s Connect account remain subject to review by the Company.
If a registration is rejected due to unverifiable information, inaccurate installation details, failure to meet the Connect terms or any other reason which makes the registration ineligible, it will not count towards the Promotion.
7. MAX Boiler Registrations
For the purposes of Routes 1 2 and 3, a MAX Boiler means an eligible:
Logic MAX; or
Vogue MAX
registered through Connect during the Promotion Period.
Each qualifying MAX Boiler registration must be successfully validated through Connect to count towards the required five registrations.
8. Premier Club 2028
Passport Points The standard Connect points applicable to qualifying products remain subject to the current Connect programme rules.
Under this Promotion, the following Premier Club 2028 Passport Points will be awarded upon successful completion of the applicable Promotion Route:
Route 1 – MAX Momentum: five qualifying MAX Boiler registrations will result in 150 Premier Club 2028 Passport Points.
Route 2 – Back on Track: five qualifying MAX Boiler registrations will result in 100 Premier Club 2028 Passport Points.
The promotional Premier Club 2028 Passport Points will only be awarded once the Participant has successfully completed the requirements of the applicable Promotion Route and the relevant registrations have been validated.
No partial Promotion reward will be awarded where the Participant does not complete all five required qualifying registrations within the Promotion Period.
The Premier Club 2028 Passport Points awarded under this Promotion will count towards the Participant’s Premier Club 2028 Passport target in accordance with the Principal Terms.
9. Connect Terms and Conditions
Participation in this Promotion is subject to Connect Scheme Terms and Conditions available at www.installerconnect.com.
Participants are required to comply with the Connect Terms and Conditions at all times when registering products and earning points through Connect.
Any registration, points or activity that does not comply with the Connect Terms and Conditions may be deemed ineligible and will not count towards this Promotion.
The Company reserves the right to withhold or remove any Promotion reward where a Participant is found to have breached the Connect Terms and Conditions.