Discover what a boiler service entails
Give you peace of mind and make sure your Ideal boiler is covered
Help when you need it.
Ideal Heating User manuals to download and keep
Frequently asked questions on our boilers, parts & controls
Heating tips & advice for homeowners
To guide and support you with your boiler
Our easy-to-use stockist locator will direct you to your nearest approved Ideal parts distributor.
From heat pumps to boilers, system design and F-Gas, our training is conducted across multiple different sites across the UK.
Find your nearest Area Sales Manager.
Confident in the high quality of work you will deliver
Proudly upholding the pinnacle of excellence.
Parts you need to repair / service
Available to download for all of our condensing boiler and HIU ranges.
Our boilers are reliable, efficient and offer superb value for homes of all sizes. Combi, system, and heat only boilers from Ideal Heating reliably heat homes, whether you live in a small flat or a large property with multiple bathrooms.
Choosing an Ideal Heating boiler means you're protected by a warranty lasting up to 12 years, keeping you and your family warm, whatever the weather.
Browse all our new boiler systems below, from gas combination boilers to condensing boilers. Use our boiler finder tool to find the right boiler for you and use our tips and advice to keep your home’s central heating system running smoothly.
Better suited to smaller households with one bathroom, Combi boilers are the complete, compact package, efficiently supplying heating and hot water.
System boilers are suited to homes with multiple bathrooms and as they only require a cylinder to store hot water, they are perfect for homes with little or no loft space.
Heat only boilers, or conventional boilers, require a separate hot water cylinder and cold-water storage tank and are perfect for homes with multiple bathrooms.
If you need support choosing a new boiler or installer, or would like to book a service for your Ideal boiler, we’re here to help. You can do all this on our website - simply use the links below to get the support you need and use our online tool to find your perfect boiler.
Understanding your new boiler and how it works with your home’s central heating is important. Feel confident that your boiler is up and running effectively and learn how to extend its lifespan with our tips and advice on new boilers.
You can also find everything you need to know about your central heating system in our gas boilers FAQs and advice and use our handy guide to find the right boiler size for your home.
Whether you’ve just had a new boiler installed or you’re looking for support with your existing Ideal boiler, our guides cover everything you need to know about your model:
And for details of your Ideal boiler’s warranty, please read: Ideal Heating Warranty Terms and Conditions. Remember, you must register a warranty within the first 30-days of your boiler being installed. It’s quick and easy to do online - just click the link below!
Our experts have answered commonly asked questions about new boilers. Keep your boiler running for longer, with Ideal Heating’s top tips and advice.
When getting a new boiler, there’s lots of things to take into account. From boiler type and cost savings to the size of your home, you need to feel confident that the boiler you choose will reliably provide hot water and heating for you and your family.
Ideal Heating has plenty of guidance around choosing your new boiler to make the decision simple and easy for you. For instance, are you aware of the different costs associated with a new boiler? Or, that a new boiler could save you hundreds?
For more information, read: All boiler tips and advice.
There are a few important steps you need to take to ensure your home is ready for a new boiler installation. Make sure you:
Have chosen the right boiler for your home - use our tool for help: Find my boiler.
Know how long it will take to remove your old boiler and replace it with a new one so you can plan accordingly.
Account for other tasks involved in boiler installation, like changing the type and position of your boiler to using a new fuel type.
Everything you need to know about preparing for a new boiler installation can be found in our guide: How long does it take to fit a boiler?
How often you need to service your boiler depends on how your boiler is used. We recommend all boilers are serviced annually, but if your boiler has been installed or used for an unusual application, the boiler is likely to operate more than expected. So, it may require servicing more frequently.
More details on boiler servicing are in our blog: How often do you need a boiler service?
To find out how old your boiler is, check the installation manual. Your installer will have completed the Benchmark Certificate, which will be found inside. If the manual isn’t available, call our Customer Service team on 01482 498 660 and we can tell you how old your boiler is. You’ll need the boiler serial number to hand, which can be found either underneath or on top of your boiler.
A condensing boiler is a high-efficiency boiler which runs at a lower temperature than older, traditional-style boilers. Condensing boilers are able to collect gas generated by burning fuels, like gas and oil, and use it to heat water entering the system, saving money and reducing carbon emissions in the process.
Read our blog to learn more about high efficiency condensing boilers.
Kettling is a term used to describe a boiler making a noise it shouldn't. Remember, your boiler should be seen and not heard. Among other tunes (boilers transcend genres!), the noise can often sound like a boiling kettle, hence the term 'kettling'.
Understand what the different noises your boiler makes mean by reading our guidance: Why is my boiler making a noise?
There are different ways you can register your boiler for free warranty, but you need to do this within 30 days of installation.
Homeowners can register for warranty online or call our Customer Service team on 01482 498 660 to register over the phone.
If you’re an installer, sign up or log into your Connect loyalty account and earn points for every eligible product registered through your account. Visit InstallerConnect.com to learn more.
Better suited to smaller households with one bathroom, Combi boilers are the complete, compact package, efficiently supplying heating and hot water.
System boilers are suited to homes with multiple bathrooms and as they only require a cylinder to store hot water, they are perfect for homes with little or no loft space.
Heat only boilers, or conventional boilers, require a separate hot water cylinder and cold-water storage tank and are perfect for homes with multiple bathrooms.
If you need support choosing a new boiler or installer, or would like to book a service for your Ideal boiler, we’re here to help. You can do all this on our website - simply use the links below to get the support you need and use our online tool to find your perfect boiler.
Whether you’ve just had a new boiler installed or you’re looking for support with your existing Ideal boiler, our guides cover everything you need to know about your model:
Our experts have answered commonly asked questions about new boilers. Keep your boiler running for longer, with Ideal Heating’s top tips and advice.
When getting a new boiler, there’s lots of things to take into account. From boiler type and cost savings to the size of your home, you need to feel confident that the boiler you choose will reliably provide hot water and heating for you and your family.
Ideal Heating has plenty of guidance around choosing your new boiler to make the decision simple and easy for you. For instance, are you aware of the different costs associated with a new boiler? Or, that a new boiler could save you hundreds?
For more information, read: All boiler tips and advice.
There are a few important steps you need to take to ensure your home is ready for a new boiler installation. Make sure you:
Have chosen the right boiler for your home - use our tool for help: Find my boiler.
Know how long it will take to remove your old boiler and replace it with a new one so you can plan accordingly.
Account for other tasks involved in boiler installation, like changing the type and position of your boiler to using a new fuel type.
Everything you need to know about preparing for a new boiler installation can be found in our guide: How long does it take to fit a boiler?
How often you need to service your boiler depends on how your boiler is used. We recommend all boilers are serviced annually, but if your boiler has been installed or used for an unusual application, the boiler is likely to operate more than expected. So, it may require servicing more frequently.
More details on boiler servicing are in our blog: How often do you need a boiler service?
To find out how old your boiler is, check the installation manual. Your installer will have completed the Benchmark Certificate, which will be found inside. If the manual isn’t available, call our Customer Service team on 01482 498 660 and we can tell you how old your boiler is. You’ll need the boiler serial number to hand, which can be found either underneath or on top of your boiler.
A condensing boiler is a high-efficiency boiler which runs at a lower temperature than older, traditional-style boilers. Condensing boilers are able to collect gas generated by burning fuels, like gas and oil, and use it to heat water entering the system, saving money and reducing carbon emissions in the process.
Read our blog to learn more about high efficiency condensing boilers.
Kettling is a term used to describe a boiler making a noise it shouldn't. Remember, your boiler should be seen and not heard. Among other tunes (boilers transcend genres!), the noise can often sound like a boiling kettle, hence the term 'kettling'.
Understand what the different noises your boiler makes mean by reading our guidance: Why is my boiler making a noise?
There are different ways you can register your boiler for free warranty, but you need to do this within 30 days of installation.
Homeowners can register for warranty online or call our Customer Service team on 01482 498 660 to register over the phone.
If you’re an installer, sign up or log into your Connect loyalty account and earn points for every eligible product registered through your account. Visit InstallerConnect.com to learn more.
Better suited to smaller households with one bathroom, Combi boilers are the complete, compact package, efficiently supplying heating and hot water.
System boilers are suited to homes with multiple bathrooms and as they only require a cylinder to store hot water, they are perfect for homes with little or no loft space.
Heat only boilers, or conventional boilers, require a separate hot water cylinder and cold-water storage tank and are perfect for homes with multiple bathrooms.
If you need support choosing a new boiler or installer, or would like to book a service for your Ideal boiler, we’re here to help. You can do all this on our website - simply use the links below to get the support you need and use our online tool to find your perfect boiler.
Whether you’ve just had a new boiler installed or you’re looking for support with your existing Ideal boiler, our guides cover everything you need to know about your model:
Our experts have answered commonly asked questions about new boilers. Keep your boiler running for longer, with Ideal Heating’s top tips and advice.
When getting a new boiler, there’s lots of things to take into account. From boiler type and cost savings to the size of your home, you need to feel confident that the boiler you choose will reliably provide hot water and heating for you and your family.
Ideal Heating has plenty of guidance around choosing your new boiler to make the decision simple and easy for you. For instance, are you aware of the different costs associated with a new boiler? Or, that a new boiler could save you hundreds?
For more information, read: All boiler tips and advice.
There are a few important steps you need to take to ensure your home is ready for a new boiler installation. Make sure you:
Have chosen the right boiler for your home - use our tool for help: Find my boiler.
Know how long it will take to remove your old boiler and replace it with a new one so you can plan accordingly.
Account for other tasks involved in boiler installation, like changing the type and position of your boiler to using a new fuel type.
Everything you need to know about preparing for a new boiler installation can be found in our guide: How long does it take to fit a boiler?
How often you need to service your boiler depends on how your boiler is used. We recommend all boilers are serviced annually, but if your boiler has been installed or used for an unusual application, the boiler is likely to operate more than expected. So, it may require servicing more frequently.
More details on boiler servicing are in our blog: How often do you need a boiler service?
To find out how old your boiler is, check the installation manual. Your installer will have completed the Benchmark Certificate, which will be found inside. If the manual isn’t available, call our Customer Service team on 01482 498 660 and we can tell you how old your boiler is. You’ll need the boiler serial number to hand, which can be found either underneath or on top of your boiler.
A condensing boiler is a high-efficiency boiler which runs at a lower temperature than older, traditional-style boilers. Condensing boilers are able to collect gas generated by burning fuels, like gas and oil, and use it to heat water entering the system, saving money and reducing carbon emissions in the process.
Read our blog to learn more about high efficiency condensing boilers.
Kettling is a term used to describe a boiler making a noise it shouldn't. Remember, your boiler should be seen and not heard. Among other tunes (boilers transcend genres!), the noise can often sound like a boiling kettle, hence the term 'kettling'.
Understand what the different noises your boiler makes mean by reading our guidance: Why is my boiler making a noise?
There are different ways you can register your boiler for free warranty, but you need to do this within 30 days of installation.
Homeowners can register for warranty online or call our Customer Service team on 01482 498 660 to register over the phone.
If you’re an installer, sign up or log into your Connect loyalty account and earn points for every eligible product registered through your account. Visit InstallerConnect.com to learn more.
Better suited to smaller households with one bathroom, Combi boilers are the complete, compact package, efficiently supplying heating and hot water.
System boilers are suited to homes with multiple bathrooms and as they only require a cylinder to store hot water, they are perfect for homes with little or no loft space.
Heat only boilers, or conventional boilers, require a separate hot water cylinder and cold-water storage tank and are perfect for homes with multiple bathrooms.
If you need support choosing a new boiler or installer, or would like to book a service for your Ideal boiler, we’re here to help. You can do all this on our website - simply use the links below to get the support you need and use our online tool to find your perfect boiler.
Whether you’ve just had a new boiler installed or you’re looking for support with your existing Ideal boiler, our guides cover everything you need to know about your model:
Our experts have answered commonly asked questions about new boilers. Keep your boiler running for longer, with Ideal Heating’s top tips and advice.
When getting a new boiler, there’s lots of things to take into account. From boiler type and cost savings to the size of your home, you need to feel confident that the boiler you choose will reliably provide hot water and heating for you and your family.
Ideal Heating has plenty of guidance around choosing your new boiler to make the decision simple and easy for you. For instance, are you aware of the different costs associated with a new boiler? Or, that a new boiler could save you hundreds?
For more information, read: All boiler tips and advice.
There are a few important steps you need to take to ensure your home is ready for a new boiler installation. Make sure you:
Have chosen the right boiler for your home - use our tool for help: Find my boiler.
Know how long it will take to remove your old boiler and replace it with a new one so you can plan accordingly.
Account for other tasks involved in boiler installation, like changing the type and position of your boiler to using a new fuel type.
Everything you need to know about preparing for a new boiler installation can be found in our guide: How long does it take to fit a boiler?
How often you need to service your boiler depends on how your boiler is used. We recommend all boilers are serviced annually, but if your boiler has been installed or used for an unusual application, the boiler is likely to operate more than expected. So, it may require servicing more frequently.
More details on boiler servicing are in our blog: How often do you need a boiler service?
To find out how old your boiler is, check the installation manual. Your installer will have completed the Benchmark Certificate, which will be found inside. If the manual isn’t available, call our Customer Service team on 01482 498 660 and we can tell you how old your boiler is. You’ll need the boiler serial number to hand, which can be found either underneath or on top of your boiler.
A condensing boiler is a high-efficiency boiler which runs at a lower temperature than older, traditional-style boilers. Condensing boilers are able to collect gas generated by burning fuels, like gas and oil, and use it to heat water entering the system, saving money and reducing carbon emissions in the process.
Read our blog to learn more about high efficiency condensing boilers.
Kettling is a term used to describe a boiler making a noise it shouldn't. Remember, your boiler should be seen and not heard. Among other tunes (boilers transcend genres!), the noise can often sound like a boiling kettle, hence the term 'kettling'.
Understand what the different noises your boiler makes mean by reading our guidance: Why is my boiler making a noise?
There are different ways you can register your boiler for free warranty, but you need to do this within 30 days of installation.
Homeowners can register for warranty online or call our Customer Service team on 01482 498 660 to register over the phone.
If you’re an installer, sign up or log into your Connect loyalty account and earn points for every eligible product registered through your account. Visit InstallerConnect.com to learn more.
Login
01482 498660
All User Guides