Support for installers
Whether you’re looking for online help, troubleshooting or an Ideal Heating boiler service near you, we’re here to help. You can find out everything you need to know about Ideal customer service below.
Discover what a boiler service entails
Give you peace of mind and make sure your Ideal boiler is covered
Help when you need it.
Ideal Heating User manuals to download and keep
Frequently asked questions on our boilers, parts & controls
Heating tips & advice for homeowners
To guide and support you with your boiler
Our easy-to-use stockist locator will direct you to your nearest approved Ideal parts distributor.
From heat pumps to boilers, system design and F-Gas, our training is conducted across multiple sites throughout the UK.
We now offer on demand courses so you can learn at your own pace, in your own time
An Introduction to Air Source Heat Pumps – Available On Demand
From heat pumps to boilers, system design and F-Gas, our training is conducted across multiple different sites across the UK.
Find your nearest Area Sales Manager.
Confident in the high quality of work you will deliver
Proudly upholding the pinnacle of excellence.
Parts you need to repair / service
Available to download for all of our condensing boiler and HIU ranges.
Whether you’re looking for online help, troubleshooting or an Ideal Heating boiler service near you, we’re here to help. You can find out everything you need to know about Ideal customer service below.