Help Guides

If you’re feeling the cold in your home, it could be because you have air in your radiator system. You can check your radiators by carefully touching them while they are on to see if they are cold in places, particularly near the top, which will mean that they need bleeding. 

Here’s what you should do:

• After switching the heating off and waiting for the system to cool, make sure you have a radiator vent key and towel at the ready. 

• Use the radiator vent key by turning it anti-clockwise to open the valve, making sure the towel is behind the radiator just in case it sprays hot water. 

• Once you’ve finished, turn the key clockwise to close the valve.

The next step is to check the pressure gauge on your system and make sure it is between 1-1.5 bar. If it’s not within this range, fill the boiler up with the filling loop, which is usually located under the boiler (if you have a heat or system boiler, it may be near your cylinder).

If you have too much pressure in your system, you can reduce the pressure by bleeding the radiators with a bucket to reduce the amount of water in the system. This is important because it prevents the pressure relief valve blowing open due to an excess amount of built-up pressure.

If you need to find out how old your boiler is, you can check the installation manual; your installer will have completed the Benchmark Certificate, which can be found here. 

If this is not available, you can also determine the age of your boiler by calling our Customer Service team on 01482 498 660. From here, you can quote the boiler serial number, which can be found either underneath or on top of your boiler, depending on your specific appliance.

Still need further guidance with your Ideal boiler? Browse our boiler help guides to learn more.

The answer to this depends on how your boiler is used. It requires servicing annually, which for the vast majority of installations is fine. 

If you have a boiler installed or used for an unusual application, which means the boiler is operating more than expected, it may require servicing more frequently. However, for normal use, annual servicing is sufficient.

Read more here.

From finding the perfect boiler for your home, understanding the various types of boilers and preparing your home for an installer, there are a few important steps you need to take to ensure your home is ready for a new boiler installation.

To find out more, read our blog on how to prepare your home for a boiler installation.