How do I change the batteries in my Ideal Touch control and reconnect it to the boiler?

Please see below for a step-by-step guide on how to change the batteries in your Ideal Touch Connect, before reconnecting it to your boiler:

  • Switch off the power to your boiler
  • Unclip the thermostat from its cradle or stand by sliding the Touch Connect thermostat upwards
  • Use a flat bladed screwdriver to pop off the rear cover and take out the batteries
  • Place 3 new batteries into the back of the Touch Connect
  • Turn the power to your boiler back on
  • As the power returns to your boiler insert the last battery into the back of the Touch Connect and replace the back cover
  • When the Touch Connect screen comes on it should then show a message reading ‘Connecting To Boiler’. After approximately 60 seconds, the screen will prompt you to input the date & time to complete setup

Should you have any problems, please contact a member of our Customer Service team on 01482 498 660.