Using Your Halo Thermostat

How do I update the Halo WiFi / Halo Combi RF software?
If your Halo is connected via the mobile app, automatic updates will be transmitted to your unit. Only the WiFi version of the Halo, comes with this functionality as standard
Is the Halo WiFi / Halo Combi RF freestanding?
The Halo can be wall mounted or placed on the desk stand included
How long should the batteries last with general use?
It's estimated with general use that the batteries should last between 18-24 months
Can I use re-chargeable batteries in my Halo unit
Ideal do not recommend using any rechargeable batteries. Only alkaline batteries should be used
Are Batteries supplied with the Halo WiFi / Halo Combi RF?
4 x AA Duracell batteries are supplied with the Halo.
When I press the override button, my boiler doesn’t fire
If your Smart interface is connected internally on the boiler, ensure that the 8 pin connector is secure and that both the mains room stat and opentherm links are in place. If your smart interface is connected via an external bracket please obtain your full boiler model number and call our customer services team on 01482 498660