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Ideal Heating
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Using Your Halo Thermostat

  • Can I use re-chargeable batteries in my Halo unit

    Ideal do not recommend using any rechargeable batteries. Only alkaline batteries should be used

  • Are Batteries supplied with the Halo WiFi / Halo Combi RF?

    4 x AA Duracell batteries are supplied with the Halo.

  • When I press the override button, my boiler doesn’t fire

    If your Smart interface is connected internally on the boiler, ensure that the 8 pin connector is secure and that both the mains room stat and opentherm links are in place. If your smart interface is connected via an external bracket please obtain your full boiler model number and call our customer services team on 01482 498660