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FAQs & Help

Information & frequently asked questions on our boilers, parts & controls.

What is the default device name to control my Ideal Touch Connect with Amazon Alexa?
The default device name to control your Ideal Touch Connect with Alexa is “heating”. For example “Alexa, set the heating to 21 degrees”.
Is my Touch Connect compatible with any home assistants?
Touch Connect is compatible with Alexa, see our video for how to set it up: https://www.youtube.com/watch?v=3fqk_m333J4
Touch Connect is not compatible with Google Home or Apple HomeKit.